ILAC Canadian Tourism College
Flight Attendant
Programs
Get the foundation you need to work in the fast-paced and exciting career as a flight attendant! In this program you will raise your English level* and train in customer service, safety, and aircraft systems. You leave this program with many helpful credentials – Advanced First Aid, Serving It Right, and Food Safety Certification – to show all the major airlines you’ve got what it takes.
*University Pathway II English courses delivered by ILAC
On this page
Flight Attendant with English Diploma
6 Months

Term 1 (12 weeks)
Term 2 (12 weeks)
- English Program at ILAC
- Flight Attendant Diploma
ILAC Level 12 or IELTS 5
IELTS 5.5+
IELTS 6.0
Fees & Start Dates*:
Price
$6,000
- Oct 12th, 2022*
- Jan 4th, 2022**
- March 28th, 2022
- July 4th, 2022
**Alternate start date January 11th, 2022
Intro to the Airline Industry
This course provides students with an introduction to the airline industry and its history, the major airlines, destinations and hubs, as well as the specific role of the flight attendant.
This course consists of the following modules:
- Introduction to the Airline Industry
- Airport Familiarization Seminar
- Aviation Company Seminar Training
- Cultural Field Trip
Aircraft Systems
The Aircraft Systems Course focuses on providing aircraft specific information. There will be 4 different aircrafts of study. Boeing 737-700, Airbus 320, Boeing 767-300, Boeing 747-400. These aircraft are popular with carriers throughout the world aviation industry. Information delivered on each aircraft will include but is not restricted to: Aircraft specifications; operation of cabin doors & over-wing exits; galley electrical systems; oxygen systems; emergency lighting; communication systems: passengers/crew; master panels/ordinance signs; passenger seating/controls; lavatories; any additional features pertinent to each aircraft. An assigned student project researching other popular aircraft types within the current aviation industry and presentation to the class, focusing on the learned areas of study will further the students’ knowledge of aircraft systems applicable to current trends.
Aircraft Service
This course focuses on onboard service procedures, in-flight organization and set up as well as food and beverage service. Students will receive Basic Food Safety and Alcohol Service certifications.
This course consists of the following modules:
- Onboard Service Procedures, Blocks & Pairings
- Assisting Travelers with Disabilities
- Basic Food Safety (BASICS.fst)
- Serving it Right
Aircraft Safety
This course focuses on the flight attendant’s duties and responsibilities in aircraft safety. Students will receive practical training in Standard First Aid and Emergency Procedures.
This course consists of the following modules:
- Aircraft Safety & Critical Incident Training
- Service and Safety Announcements
- Emergency Procedures Training
- Cabin Fire Training
- Standard First Aid with CPR “C” and AED
Professional Development
This course focuses on the attributes, attitudes and skills students must acquire for a successful career in the aviation industry.
This course consists of the following modules:
- Professional Development
- Self-Awareness
- Personal Awareness (Image Day)
Leadership
Students gain an overall perspective and understanding on the subject of leadership and how it relates to the professional and personal aspects of an individual’s life. Students gain insights on the importance and strength of teams in the airline industry. The course includes a capstone project presentation prepared by the student.
This course consists of the following modules:
- Team Building
- Leadership
- Student Project Presentation
Final Exam
This program has been approved for delivery by the registrar of the Private Training Institutions Branch (PTIB). International Students: This program is not eligible for Postgraduate work permit program (PGWPP). To be eligible for a PGWPP you must transfer to one of our pathway institutions. For more details, please visit our international students’ page.
*ILAC Canadian Tourism College fees are subject to change. Textbooks are not included in tuition fee. Programs only available in Vancouver.
Flight Attendant Diploma
12 Weeks

Term 1 (12 weeks)
- Flight Attendant Diploma
ILAC Level 13 or IELTS 5.5
English Progression
IELTS 6.0 +
Fees & Start Dates*:
Price
$6,000
- Jul 4, 2022
- Sep 26, 2022
Total program duration 240 hours (12 weeks)
FLHT 100 – Self-Awareness
Explore personal strengths, vulnerabilities, values, beliefs, maturity, honesty, emotional control, and power issues. Challenges that may be faced while traveling abroad, such as cultural differences, moral standards and political expectations will be discussed.
FLHT 101 – Leadership
Learn about leaderships and how it relates to the professional and personal aspects of an individual’s life.
FLHT 102 – Team Building
Learn the key components that enable a person to engage in productive teamwork behaviour and how to manage the behaviour of others in the communication circle and conflict cycle that can result.
FLHT 103 – Professional Development
This course covers all aspects of professional development including resume writing, job application cover letters, job sources, and interview skills..
FLHT 104 – Assisting Travelers with Disabilities
Gain a perspective on how to understand and contribute in a positive and professional way to work with guests and other members of the community who have a disability.
FLHT 105 – Student Project Presentation
Designed to assist in furthering you knowledge of the airline industry, you will be expected to select an airline, research the airline, and give a detailed presentation to the class.
FLHT 106 – Cultural Field Trip
Become familiar with the multiculturalism within our city. Learn about the First Nations presence and its relevance for tourism in Vancouver, attracting worldwide recognition. This course gives you the opportunity to view your home city from the eyes of a tourist.
FLHT 107 – Personal Awareness
Designed to provide you with information regarding the development of the professional image that airlines seek, while increasing self-confidence and self-esteem.
FDSF 100 – Basic Food Safety
Learn how to conform to food safety regulations particularly in food and beverage departments within the hospitality sector.
SRIR 100 – Serving it Right
The required certification to serve alcohol, Serving it Right teaches you how to carry out the important roles and responsibilities that are involved with serving alcohol.
STFA 100 – Standard First Aid with CPR ‘C’ & AED
This course educates students on how to react as a first responder to emergency medical situations that they may face both on and off the aircraft.
FLHT 200 – Introduction to the Airline Industry
Learn all about: airline terminology, history of the flight attendant, 24 hour clock, phonetic alphabet, time zones, calculation of flight duration, IATA city codes, airline 2 letter codes, factors of flight, aviation regulatory bodies, and chronological sequence of flight events according to a Flight perspective.
FLHT 201 – Aircraft Safety & Critical Incident Training
Learn to identify and manage situations that may threaten the safety of the aircraft, crew, and passengers.
FLHT 202 – Cabin Firefighting
Provides you with information regarding the identification of types of fires, fire detection and fire-fighting systems, equipment available, and fire-fighting procedures onboard and outside the aircraft.
FLHT 203 – Aircraft Systems
The Boeing 737-700, Airbus 320, Boeing 767-300, Boeing 747-400 will be studied in this course. For each aircraft, you will learn about: operation of cabin doors and over-wing exits, galley electrical systems, oxygen systems, emergency lighting, communication systems, master panels/ordinance signs, passenger seating/controls, and lavatories.
FLHT 204 – Airport Familiarization Seminar
Enables you to become familiar with the layout and services offered at an International Airport within their city.
FLHT 205 – Service and Safety Announcements
Provides you with information regarding general guidelines of how to perform demonstrations, deliver announcements using the public address systems on board an aircraft.
FLHT 206 – Aviation Company Seminar Training
Exposes you to the aviation industry and/or flight attendant role through onsite visitations relevant to the course topic that is being studied.
FLHT 207 – Emergency Procedures Training
Learn about the different types of evacuations, crew responsibilities, and procedures in emergency and evacuation situations. The evacuation procedures for on land and water. First Aid Training: successful completion of this course will include being certified with Standard First Aid with CPR level C and AED.
FLHT 208 – Onboard Service Procedures, Blocks & Pairings
Gain an overview of various on-board services offered by airlines throughout the industry, including wine appreciation and service.
FLHT 209 – Final Exam
*Textbooks are not included in tuition fee. Programs only available in Vancouver.
Employment Opportunities
- Concierge
- Guest Services Agent
- Resort / Cruise Ship Staff
- Meeting/Convention/Event Planner
- Human Resources
- Food and Beverage Management
- Lodging Management
